Privacy Policy

Last Updated: [22 August 2025]

Alex AV LTD ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website: [Insert your website URL].

1. Who We Are

Alex AV LTD is a company registered in the United Kingdom.
Company Registration Number: 15557701
Registered Address: 39 Belle Vue Road, Earl Shilton, Leicester, Leicestershire, United Kingdom, LE9 7PA
Email: alex@alexav.co.uk
Data Controller: Alex AV LTD

2. What Information We Collect

We may collect and process the following data:

• Personal Identification Information – Name, email address, phone number, etc.

• Technical Data – IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

• Usage Data – Information about how you use our website.

• Marketing and Communications Data – Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect data in the following ways:

• Direct interactions – You provide data by filling in forms or by corresponding with us via email or other methods.

• Automated technologies – As you interact with our website, we may automatically collect data via cookies and similar technologies.

4. How We Use Your Data

We use your personal data to:

• Provide and maintain our services

• Respond to your inquiries

• Improve our website and services

• Comply with legal obligations

• Send marketing communications (only if you have opted in)

5. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent – When you have given us clear permission.

• Contract – To fulfil our contractual obligations.

• Legal Obligation – Where we must comply with the law.

• Legitimate Interests – For our own business interests, provided your rights don’t override these.

6. Sharing Your Data

We do not sell or rent your data to third parties. We may share your data with:

• Trusted service providers acting on our behalf

• Professional advisers (lawyers, accountants, etc.)

• Authorities, if legally required

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal or reporting requirements.

8. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Right to access – You can request copies of your personal data.

• Right to rectification – You can request correction of inaccurate data.

• Right to erasure – You can request deletion of your data.

• Right to restrict processing – You can request we limit how we use your data.

• Right to object – You can object to our processing.

• Right to data portability – You can request that we transfer the data we have collected to another organisation.

To exercise any of these rights, contact us at: alex@alexav.co.uk

9. Cookies

Our website uses cookies to enhance your experience. For detailed information, please see our Cookie Policy.

You can set your browser to refuse cookies or alert you when cookies are being sent.

10. Data Security

We take appropriate technical and organisational measures to secure your data and protect it against unauthorised access, loss, or destruction.

11. International Data Transfers

We generally store your data within the UK or EEA. If we transfer data outside the UK or EEA, we ensure adequate safeguards are in place.

12. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the content or privacy practices of these other sites. Please review their privacy policies before submitting any personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have questions about this policy or your personal data, please contact us:

Alex AV LTD
Email: alex@alexav.co.uk
Address: 39 Belle Vue Road, Earl Shilton, Leicester, Leicestershire, United Kingdom, LE9 7PA

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
https://ico.org.uk/